Job details

Interim Head of Ops

  • Location: London
  • Type: SOS
  • Job #811

Role: Interim Head of Ops, Series B B2B2C

Salary: £90k pro rata for interim

Duration: Min 3 months (interim with possible permanent extension)

Our client is looking for an experienced scale up operator with a track record of working with external service providers as they expand their UK presence. 

About you:

  •  5+ years of experience having scaled-up operations for a high-growth company. 
  • Proven track record working with external service providers to deliver exceptional quality standards.
  • Ability to build and develop mechanisms for customer retention, advocacy & growth and be ready to scale them globally
  • Analyse operational data and collaborate with other departments to improve our existing operations processes and make sure they’re efficient and scalable,  a foundation in Lean methodology and /  or  a project management qualification is a plus.
  • Embed an operational culture of high performance, ownership and continual improvement.
  • Manage our communication channels with chauffeurs and improve as needed.
  • Commercial experience in a Sales Organisation is of great benefit to the role.
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