Today, in our third COO Secrets instalment, we hear from the amazing Navdeep Sethi, COO of the FinTech firm, PayLink Solutions.

PayLink uses data, technology, and experience to help their clients better connect with their customers.

Before becoming a COO, Navdeep spent 15 years at IBM where he gained a huge amount of experience in tech, business operations, and account management to name a few!

To find out how Navdeep became COO at PayLink, what his day to day jobs include, and why horizontal progression may just be the growth you need, press play below:

If you’re a COO about to go on maternity/paternity or sabbatical leave or are currently looking for a Scale Up Consultant to deliver an urgent operational project for you, then make sure you check out our JBM SOS offering –  https://jbmc.co.uk/sos/

If you’re looking for more career inspiration, make sure you have a listen to our 40 Minute Mentor podcast at –https://jbmc.co.uk/category/40-minute-mentor/

This video series is in partnership with Operations Nation – a one stop shop for every operations hero. Find out more about them here – https://operationsnation.com/